Withdrawal & Refunds
All requests to have a player withdraw from a program are subject to board approval and must be made in writing clearly stating the player’s name, the age and Team currently registered with (if known) and the reason for the withdrawal. All requests must be emailed or delivered to HSC. Withdrawal and refund requests will not be handled over the telephone.
Consideration for refund requests will be given according to the following guidelines:
Refund request received up to and including the Club refund deadline.
Written notification is received up to and including (date) of the outdoor season. Receive a refund less an administration fee from the standard Club registration fee. All rep surcharge fees are nonrefundable.
Refund request received after the second week of program.
Written notification is received after the second week of the program. No refund or credit will be issued.
Program is cancelled.
A player cannot be accommodated due to divisions being full, insufficient enrolment in a program, or other reasons as determined by HSC. A full refund will be made.
Participant is removed from the program by HSC.
A player is removed from the program by HSC due to discipline, breach of HSC Policies or other issues. No refund or credit will be issued.
Participant can no longer attend due to medical reasons.
Written notification is received. A doctor’s note must accompany the request for withdrawal for a refund to be considered. A pro-rated refund of HSC registration fee for any games remaining minus any admin or league fees incurred as of the date the refund request is received, accompanied by a doctor’s note.
**Submission of a refund request does not guarantee a refund. Please allow 2-3 weeks for refund processing. Note that non-attendance does not constitute a notice of withdrawal.